headshot 1.JPG




Joshua Reed started working in the customer service industry in 2005 and transitioned across multiple industries. One constant was found regardless of industry, you can be successful in any industry as long as you have the quality customer service to back it up. With these experiences, he started Tier One Consulting LLC to help other businesses create a competitive advantage and grow their dream. Joshua and his team have successfully consulted companies in various industries, increasing their overall sales revenue, retention, quality of service, and brand quality.

"If we can help just one business or one person then we truly believe we are on the right track to making things better."    -Joshua S. Reed